Over the past few years, tools like DropBox allow more effective sharing of documents, but they don’t fully address document control and collaboration.
Sure, we now have Enterprise Content Management Systems to store documents effectively and yes, we have shared drives being used to allow multiple people to access a document, but they have not addressed the core problems of document control and collaboration, despite their promises.
Face to face communication is critical, but documentation is almost always required to formalize a verbal discussion.ĭuring that same period, the capabilities to control documents and document collaboration remain stuck in the 1990’s. Documentation remains the prime method for communicating with customers whether it is collateral, contracts, quotations, or letters sent by email. In that distributed environment, documentation is the essential component that ensures consistency and scalability. Businesses have migrated from centralized to distributed and today’s knowledge workers can work at home just as effectively as they can work at the office. The explosion of the internet coupled with exponential increases in computing, smartphone capabilities and broadband access have sparked massive changes in today’s business environment when compared to the 1990’s.
Posted at 08:18h in Uncategorized by Steve Tibbet
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